Maldon District Council is looking for volunteers to tell us what they think of its benefits service.

The minutes of the meetings which have already happened are available to read in our download area to the right of this page. 

We want to find out our residents' opinions so we can understand how our service is doing and what improvements we can make.  We would like to have a group of local residents who are willing to meet every so often to share their experiences of claiming benefit and help us make the best of the service we offer.

For example, you can help by telling us:

• If you found it easy to claim benefit?
• Did we do what we said we would do?
• If we were we polite?
• Did you understand the letters that were sent to you?
• What could we do to improve or change?

If you would like to attend please confirm by clicking here to send an email giving your name, address and contact details or alternatively you can give us your details by calling 01621 854477.  We will then be in touch to tell you when and where the meetings will be held. 

If you have any topics which you would like to be considered for discussion please tell a Council Officer.