Maldon District Council is looking for volunteers to tell us what they think of its benefits service.

The minutes of the meetings which have already happened are available to read in our download area to the right of this page. 

We have already made changes as a result of suggestions made to us - you can read more about these changes by clicking on our 'You said, We Did' leaflet in the download area to the right of this page.

We want to find out our residents' opinions so we can understand how our service is doing and what improvements we can make.  We would like to have a group of local residents who are willing to meet every so often to share their experiences of claiming benefit and help us make the best of the service we offer.

For example, you can help by telling us:

• Did you find it easy to claim benefit?
• Did we do what we said we would do?
• Were we polite?
• Did you understand the letters that were sent to you?
• What could we do to improve or change?

If you would like to attend future meetings, please confirm by clicking here to send an email giving your name, address and contact details. Alternatively you can give us your details by calling 01621 854477. We will then contact you to let you know the date and time of the meeting.

If you have any topics which you would like to be considered for discussion please tell a Council Officer.