How to Pay

Click here to see the cash desk opening times.

You can pay your Council Tax or Non-Domestic Rates in the following ways:

Direct Debit
What's in it for me?

Payment dates are not overlooked
No need to write out cheques
No unnecessary trips to the Post Office, Bank or elsewhere
Budgeting and cash flow can be planned effectively
No need to complete a new instruction each year

To apply for Direct Debit, please download the form in the Download Area.

Safeguards

If an error does occur, you will be reimbursed immediately and without question by your bank
Any variations to amounts and/or payment dates will be notified in advance, allowing time for you to respond.

The Direct Debit Guarantee
This Guarantee is offered by all Banks and Building societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society.

If the amounts to be paid or the payment dates change, Maldon District Council will notify you within 10 working days in advance of your account being debited or as otherwise agreed.

If an error is made by Maldon District Council or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.

You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to the Council Tax Section, Maldon District Council, Princes Road, Maldon, Essex, CM9 5DL.
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Online Payments
You can make the following payments through our secure Internet payments module, using most major debit cards:

To proceed with an online payment, please visit our secure online payment module (opens in a new window).

Telephone
You can call our Customer Contact Centre on 01621 854477. Housing Benefit Overpayments are also payable using this method.

Please note that the old automated telephone number is no longer in use. Please use the number above instead.

Post
Please send cheques or postal orders made payable to Maldon District Council and quote your payment reference number and address on the reverse.

If you require a receipt please provide a stamped addressed envelope with your payment.

Post dated cheques are not accepted.

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Post Office
Fill in the form issued by the Post Office ensuring that you enter your payment reference number and our Giro account number which is 305 7127. There may be a charge for using this service.
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Bank Giro Credits
If you require further bank giro slips to use at your Bank or Building Society please contact us. Your Bank or Building Society may charge for this service.
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Internet Banking
You can pay via your own internet banking page by quoting our bank details which are sort code 62-21-55 (which is a unique sort code) and account number 00000000. You must ensure you quote your payment reference number.
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Telephone Banking
To pay by telephone banking you will need our sort code which is 62-21-55 (which is a unique sort code) and our account number which is 00000000. Please ensure you quote your payment reference number.
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