Maldon District Council
Delivery of Black Refuse Sacks

All residents should have received two rolls of black refuse sacks by 14 November. If you have been missed please complete our online form by 28 November, so these can be delivered.

Missed black sack delivery online form.

Frequently Asked Questions

What should I do if I disagree with the Council's decision?

If you do not agree with the decision about your Housing Benefit and/or Council Tax Benefit you can do the following:

1. Ask us to explain our decision or provide you with a written statement of reasons. You must ask us to do this within one month of the decision date (the date on your letter). We will always try to look at your claim again if you ask us to, before appealing.

However, if you still disagree with the decision you may appeal within one calendar month of the date of the decision less the period of time took to request.

2. Appeal against the decision. To do this you must write to us, stating your reasons for appealing, within one month of the date of the decision (the date on your letter). We will then look at your claim and decide whether or not the decision can be appropriate to change. You will be advised of this in writing. If you disagree with the new decision you can appeal again. This must be within one calendar month of the date of the new decision. If we are unable to change the decision the appeal will be passed to the Appeals Service, an independent body, who will look at your case.

You must sign you appeal and/or request for an explanation of a decision even if someone else is appealing and, on your behalf.

Do you have a Question?

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