Benefits

Please contact us straight away by telephone or email if any of your circumstances change.  You can also use the form on this website by printing it off and either posting it back or bringing it in to us. 

Even if you tell us about a change by telephone or email we will normally ask you to confirm this in writing and provide proof of the change so we can amend your claim.  We will then send you new benefit letters to confirm that we have dealt with your change. 

Changes that can affect your benefit include:

• if you move house
• if someone moves in or out of your home
• if your income, or the income of anyone in your household changes including your wages or any other benefits you receive
• if your rent changes
• if you, or anyone in your household, qualify for another benefit
• if you, or your partner, stop getting income support or jobseeker's allowance

These are just examples, please tell us anyway if you are not sure if a change will affect you. 

You should not rely on anyone else us to tell us about your situation.

If you delay in telling us about changes, this could directly affect the amount of benefit you are paid.  If we continue to pay your benefit at the old rate then we will ask you to pay back any overpaid housing or council tax benefit that you were not entitled to. 

You may also lose out on money that you are entitled to. 

If you need more help you can contact us.