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Help with your bill - Council Tax Support

What is council tax support?

Council tax support (CTS) is an income-related discount which helps low income households to pay their Council Tax.

Read more about how to make a claim for CTS

We Need Your Views - Council Tax Support Consultation for 2018-19

We are asking for residents to give their feedback on our £3m Council Tax Support Scheme for 2018-19.  It is important that we ask everyone for their feedback, not just those who currently receive support.  You can read our press release about the scheme. 

You can access the online consultation survey form HERE (this will take you to another external site provided by Essex County Council).  However, before responding to the survey, we suggest that you read our additional information page, which provides more detail about how the scheme works and the changes that we are proposing. 

Need more help?

If you need extra help with your rent or council tax, you can make a claim for a Discretionary Payment or find out more about other organisations who can assist you at

Because CTS is a discount and not a benefit, if you are entitled to some help, you need to tell us if your circumstances change within 21 days.  Failure to do so can result in a penalty being applied to your account.