The Government announced at the beginning of February that households in band A - D properties will receive a £150 council tax rebate.
All customers who have been identified as eligible for a £150 Energy Rebate payment under the main scheme have now been paid. Customers we have been unable to pay directly have had the £150.00 credited to their 2022/23 Council Tax account. Updated bills will be sent in due course, please do not contact us to request an updated Council Tax bill.
Our Discretionary scheme has been finalised and work will begin to make payments to eligible households shortly, there is no need to contact us to apply for the discretionary scheme.
The Government's deadline for issuing payments for the main scheme is 30 September and we have done all that we can to issue those payments.
We will continue to work hard to pay the discretionary payments as soon as possible but we can not answer individual queries about when payments can be expected. The Government deadline to issue discretionary payments is 30 November 2022. Thank you for your patience.
We have been given £132,000 to provide a rebate to support customers who do not qualify under the main scheme.
The majority of Direct Debit payers who are eligible for the £150 energy rebate should have received the payment into their bank account on or around Wednesday 8 June 2022.
The majority of customers who completed our online form by Thursday 16 June, and who were eligible, for the £150 energy rebate should have received the payment into their bank account from Monday 20 June 2022.
All forms received up to noon on Wednesday 6 July 2022 were reviewed and eligible customers should have received the £150 payment into their bank account from 11 July 2022.
All forms received up to and including Monday 8 August 2022 were reviewed and eligible customers should have received the £150 payment into their bank account from 15 August 2022.
All forms received up to noon on Tuesday 23 August 2022 have been reviewed and eligible customers should have received the £150 payment into their bank account from 30 August 2022.
The final batch of payments has been made. All forms received up to and including Tuesday 13 September 2022 have been reviewed and eligible customers should have received the £150 payment into their bank account from 19 September 2022.
If you live in a band A - D property, please don't call us - we will contact you to confirm if you are eligible.
To qualify for the £150 Energy Rebate on the 1 April 2022 you
- must be the named Council Tax bill payer and
- occupy, as your main home, a property in bands A to D (you cannot get the rebate for a second home or an unoccupied property) or
- occupy, as your main home, a property in band E and qualify for the disabled band reduction
NB: You will still be eligible if you receive 100% Council Tax Support and you meet the above criteria.
Payments will be made to the person who is the Council Tax bill payer on our records and only one payment will be made per household regardless of the number of occupants. If you have had a change in circumstances that will affect your entitlement you must contact us immediately and request that our records are updated (e.g. a change in address).
The national deadlines for repayments are 30 September 2022 (main scheme) and 30 November 2022 (discretionary scheme) but we hope to complete all payments before these dates.
If you are eligible, pay your Council Tax by Direct Debit and are in bands A to D this will be paid automatically, so you do not need to take any action.
If you do not pay your Council Tax by Direct Debit and in Council Tax bands A to D you will need to either sign up to pay your Council Tax by Direct Debit or complete the Energy Rebate form below.
Signing up to pay your Council Tax by direct debit now will make it quicker for us to pay you. If you wish to sign up for Direct Debit, please follow the link here: Set up Direct Debit Link
Please click the link here to view the latest information about the council tax rebate: council tax rebate leaflet (download link).