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Street naming and numbering for residents

Difficulties receiving post or deliveries

If you are experiencing postal or delivery problems due to your property not appearing on the Royal Mail database, or confusion with nearby addresses, we will look into the issue raised and will liaise with Royal Mail on your behalf in order to attempt to resolve the issue.

You can email us. Please provide your full postal address, email and phone number, and ensure you give clear details about the issue you have.

If your property is listed on the Royal Mail database and you are experiencing delivery problems, you will need to contact Royal Mail customer services on 08457 740740. They will liaise with your local delivery office to try to resolve the issues.