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COVID-19 Community

Covid-19 Community

Here you will find

Community advice

Maldon District Council have produced a COVID-19 community pack in partnership with local organisations.  Within the pack, you find the following:

  • Useful links
  • Aims and objectives
  • Key contacts
  • Distribution channels
  • Organisational roles
  • Mental health support
  • How to livewell during COVID-19
  • Social distancing and at risk people
  • Social media support groups
  • Volunteering or referring people
  • Health advice do's and don'ts
  • UK Power Network update


We know that many residents will want to volunteer to support their local communities, either individually or as part of an organised group.  There are many ways to help, but it is important it is done safely for all involved.  The government ‘how to help safely’ guidance explains this

Remember to:

  • Let family and friends know what you’re doing.
  • Support family, friends and neighbours by phone or video call.
  • Stay at least two metres - about three steps - away from people you’re helping.
  • Offer to run errands for people but stay outside of people’s homes.
  • Keep washing your hands often for 20 seconds.
  • Don’t take on too much - it's often better not to offer at all than to let someone down.
  • If you’re trying to help someone with very serious issues – don’t be afraid to flag with appropriate statutory services.

Keeping people safe

Support for extremely vulnerable people

If you or a relative needs support please call 0300 3039988 or visit their website   

What is shielding?

Shielding is a measure to protect extremely vulnerable people by minimising interaction between those who are extremely vulnerable and others.  This means that those who are extremely vulnerable should not leave their homes, and within their homes should minimise all non-essential contact with other members of their household.  This is to protect those who are at very high risk of severe illness from coronavirus (COVID-19) from coming into contact with the virus.

The BBC has a good article with advice and information – Coronavirus: What is shielding.

Summary of advice

  • If you have been identified as being at risk then you will receive a letter from the NHS within next few days it will tell you what you or your carer or family member should do and how you can register for support
  • The letter will say that from Tuesday 24 March you will be able to register for additional support for getting food, basic needs and prescriptions delivered
  • Don’t worry.  Arrangements are being put in place to help you to get what you need in a safe way either through the Government, your local council or pharmacy
  • Local agencies may contact you in the next few days to check if you have specific requirements that can be supported locally

Refer to the latest advice from the government: Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19