You are here:

Noise from deliveries

Advice to businesses

We have developed an informal approach to reducing noise from early morning/late night deliveries to minimise disturbance caused to local residents. We ask that wherever possible deliveries are made between 0800 and 2000 hours.

However, because of growing congestion problems, customer demands for extended opening hours and availability of fresh produce, it is becoming increasingly difficult for deliveries to take place after 0800 hours and consequently deliveries are happening at earlier times.

Although we will continue to encourage deliveries to take place after 0800 hours we will also place importance on controlling noise while deliveries take place. As a result we advise that all reasonable steps are taken to keep noise levels to a minimum. These include:

  • Switching off vehicle engines when not in use
  • Use of properly silenced and maintained equipment
  • Taking care when opening doors together with no amplified music playing.

However, the above is only a guide and we cannot automatically take enforcement action should any of our advice not be followed.