Accessibility Statement for Maldon District Council
This statement applies to content published on the maldon.gov.uk domain. It does not apply to content on other Maldon District Council owned websites.
This website is run by Maldon District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Navigate most of the website using just a keyboard
- Zoom in up to 400% without the text spilling off the screen
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know that some parts of this website are not fully accessible:
- Some images do not have alternate text
- Some older PDF documents are not fully accessible to screen reader software
- Some error and status messages are not announced to screen reader software. Error messages can be located after the form fields which they relate to.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email communications.team@maldon.gov.uk
- call 01621 854477 and ask for the Communications Team
- fill in our website feedback form
We will consider your request and get back to you.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we are not meeting accessibility requirements, please contact the Communications Team
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Maldon District Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the following:
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
-
Some of our PDFs do not declare their language correctly. This fails WCAG 2.2 success criterion 3.1.1 (Language of Page).
We will define the correct language for our PDFs when adding new PDFs to the website. We will add the default language property to existing PDFs when we find them in our area reviews and manual audits. -
Some of our PDFs do not declare their title correctly. This fails WCAG 2.2 success criterion 2.4.2 (Page Titled).
We will add the correct title for our PDFs when adding new PDFs to the website. We will add the correct title to existing PDFs when we find them in our area reviews and manual audits. -
Some of our PDFs do not have sufficient colour contrast. This fails WCAG 2.2 success criterion 1.4.3 (Contrast Minimum).
We will correct existing PDFs when we find them in our area reviews and manual audits. We will correct contrast issues where the PDF is created and owned by us, but we are unable to alter linked or embedded third party content. -
Some of our PDFs contain tables which do not have correctly marked up headers. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).
We will correct existing PDFs when we find them in our area reviews and manual audits. We will update headers where the PDF is created and owned by us, but we are unable to alter linked or embedded third party content. -
Some of our PDFs contain images which do not have alternative text. This fails WCAG 1.1.1 (Non-text content).
We will add alternative text to our existing PDFs when we find them in our area reviews and manual audits. We will add alternative text where the PDF is created and owned by us, but we are unable to alter linked or embedded third party content.
Content that is not within the scope of the accessibility regulations
All standard content on our website must comply with the accessibility regulations because it was published before September 2019.
Content that is generated by other websites does not sit within our control and as such may not be compliant with the accessibility regulations. This would include content such as videos from YouTube or any form of online map.
PDFs and other documents
Some of our PDFs are essential to providing our services. For example, we have PDFs with information on how users can access our services. We are actively working to either fix or replace them with accessible HTML pages.
If a document is essential to a service we provide, we make sure to provide the information in an accessible way.
If the document is a document that is not essential to a service and has been provided by a third-party, we will try and work with them to address any issues we find. However, we will not be able to fix all PDF documents that were not created in-house, as we do not have control over how they are made and the accessibility checks that third party does.
What we are doing to improve accessibility
We will continue to work with our supplier and in-house to fix any accessibility issues accordingly within a reasonable time after they are discovered.
Preparation of this accessibility statement
This statement was prepared on 08 July 2021. It was last reviewed on 20 January 2026.
This website is regularly tested by Maldon District Council, using a mixture of manual and automated tests to make sure the content is accessible to as many people as possible.