If you have experienced an issue when using one of our car parking machines, which has resulted in you being overcharged, please accept our sincere apologies for your inconvenience.
If the payments are still showing as pending, please only contact us once the transactions have been debited from your account as payments are not always processed.
Please complete our online form ensuring you upload evidence of the overpayment (copy of tickets or a copy of your bank statement).
Please be advised that we will only be able to issue you a refund once we have received all this information.