Car parking refund

To report a faulty car park machine please contact us with the details by emailing: parking.services@maldon.gov.uk or calling 01621 854477. 

If the fault has resulted in you being overcharged, please accept our sincere apologies for your inconvenience.

If the payments are still showing as pending, please only contact us once the transactions have been debited from your account as payments are not always processed.

Please request a refund ensuring you upload evidence of the overpayment (a copy of your bank statement).

Please be advised that we will only be able to issue you a refund once we have received all this information.