You are here:

Street collections

Street collection permit

If making a street collection:

  • all donations should be collected in containers or sealed buckets
  • the public must not be approached for donations
  • collectors must be stationary
  • no more than two people can collect together
  • a collector must not be paid for his or her services

Collections are governed by the Charities Act 1992  and the Police, Factories, (Miscellaneous Provisions) Act 1916.

To make an application for a street collection, submit the application at least 1 month before the collection start date. There is no charge for a charitable street collection permit.
You will also need to complete a collection statement form after the event and return it to us within 1 month of the collection end date.

If you do not hear from us within 4 weeks of making the application, you can carry on as if the permit has been granted.

If we refuse to issue the permit, please contact us in the first instance.

Consumer complaint

We advise that in the event of a complaint about a street collection, you can contact the organiser first - preferably in the form of a letter (with proof of delivery).  If that has not worked, if you are located in the UK, Consumer Direct can give advice.  From outside the UK, contact the UK European Consumer Centre.

Alternatively, you can  contact us