You are here:

Test and Trace Support Scheme

Test and Trace Support Scheme

In response to the Coronavirus the Government has announced that individuals losing income after being asked to self-isolate by the NHS Test and Trace scheme may be eligible for a lump sum payment of £500.

Before making a claim for support, please read the following information carefully to ensure that the qualifying criteria is met.  

What help is available?

From 28 September 2020, low-income residents can receive a lump sum payment of £500 if they :

a) are self-isolating after testing positive for Covid-19

b) have been identified as a positive contact for COVID-19 and have been asked to self-isolate by the NHS

You can book a free test to see if you have Coronavirus by going to the Government website HERE

Am I eligible? 

To be eligible for the Test and Trace Support Payment, an individual must:

  • have been asked to self-isolate by NHS Test and Trace either because  they've tested positive for coronavirus or they have recently been in close contact with someone who has tested positive

  • be employed or self-employed

  • be unable to work from home and will lose income as a result

  • be currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit and/or Pension Credit*

Please note that where an individual meets the first four criteria but

  • has yet to apply for a qualifying benefit
  • is awaiting a decision on a benefit
  • is currently appealing a negative decision
  • is unable to apply for a qualifying benefit

they will not be entitled to a payment under the Standard Scheme and will be directed to apply for a payment under the Council's Test and Trace Discretionary Payment Scheme 

Please use the links directly above to download further information (policy documents) on how the schemes will be administered.

Apply for a Test and Trace Support Payment

If you believe that you fully meet the criteria above you can Apply for a Test and Trace Support Payment

How Will My Payment Be Made? 

Where an applicant meets all of the eligibility criteria, a single payment of £500 shall be paid for each period of self-isolation. Payments will be made direct to the applicant’s bank account within three working days of an eligible application being verified.

Test and Trace Scheme Privacy Notice

The privacy notice can be downloaded here.