Flooding Advice for Residents and Businesses
Find out if you are at risk, how to prepare for an emergency and useful links
Are you at risk?
Start by checking your local area and find out if you are potentially at risk.
https://www.gov.uk/check-flood-risk
How to prepare for an emergency
Flood Warnings
You can register to receive flood warnings about river and sea flooding from the Environment Agency 0345 988 1188
You can also register to receive a priority service with local utility companies like UK Power Network, Essex and Suffolk Water and Anglian Water.
Flooding and Sandbag Policy
Maldon District Council does not provide sandbags to residents and businesses at risk of flooding. Householders and businesses at risk are strongly advised to prepare their own flood protection measures in advance of periods of higher flood risk.
Put together a "Grab Bag"
If you were to be evacuated at short notice, it can be a good idea to have a 'grab bag' containing essential items. Keep this bag in an accessible location and ensure the whole family knows where it is.
Advice for Businesses
Flooding Reporting
From Water Pipes / Sewage
Sewage and Drainage Emergencies - Anglian Water: 03457 145 145
Essex and Suffolk Water (drinking water)
online via a quick and easy map to identify where the leak is
by calling our free 24/7 leakline number 0800 526 337
From Rivers and the Sea
This type of flooding should be reported to the Environment Agency.Incident hotline: 0800 80 70 60.
To listen to recorded flood warning information for your area or speak to someone for advice.
Flood Warnings in Force: 0345 988 1188
From Highway Drains or Gullies
Flooding caused by overflowing drains or gullies within the highway network managed by Essex County Council should be reported to your local area highways office on:
Essex County Highways: 0345 603 7631.
Non-emergency matters such as potholes or kerb defects can be reported online to Essex County Council
Emergency Contact Numbers
- Emergency Services - 999
- Police non-emergency - 101
- NHS - 111
- Homelessness - 01621 854 477
- Dangerous Structures - 01621 854 477
- Essex County Highways - 0345 603 7631
- Rough Sleeper - 01245 281 104
- Power Cut - 105
- Gas Leak - 0800 111 999
- Floodline - 0345 988 1188
- Pollution Hotline - 0800 807 060
- Anglian Water (Sewage and Drainage) - 03457 145 145
- Essex and Suffolk Water - 0800 526 337
Housing Issues
Homelessness
- If you are homelessness or your home has been affected by fire or flood and you need emergency assistance please call 01621 854 477
- If you are a rough sleeper you may be able to get help from CHESS Chelmsford night shelter by visiting Chess Homeless or calling 01245 281 104.
- If you are fleeing Domestic Abuse contact the National Domestic Violence Helpline 0808 2000 247
- https://www.nationaldahelpline.org.uk/
- Refuge Men’s Advice Line 0808 8010 327
- Next Chapter (Domestic Abuse) 01206 500 585 https://www.thenextchapter.org.uk
Housing Associations
Contacts for Housing Associations
Maldon District Council works with a number of Housing associations who you should contact directly in an emergency
- Moat Homes - 0300 323 0011
- Eastlight - 01376 535 400
- Circle
- Estuary Housing Association - 0808 169 1969
- Salvation Army Housing Association - 0800 970 6363
- London & Quadrant - 0333 033 3733
- Chelmer Housing Partnership - 0300 555 0500
- Peabody - 0800 022 4040
Emergency Services
999 - Use this number to contact the emergency services in the event of an emergency
Police non-emergency 101 - Use this number to:
- contact Essex Police about a non-emergency crime issue
- contact your local Neighbourhood Policing Team
- seek crime prevention or personal safety advice
- contact your nearest police station
- speak to them about any other non-emergency issue
NHS Services
Mental Health Crisis Call 111 choose option 2
Support information
- National Domestic Violence Helpline - 0808 2000 247
- Refuge Men’s Advice Line - 08088 010 327
- Next Chapter (Domestic Abuse) - 01206 500 585
- Samaritans - 116 123