Service Updates
Due to the national shortage of HGV drivers some services may be affected. For more information please check here before you report a missed collection.
Reporting a missed waste collection
Due to the national driver shortage we have some new arrangements in place:
- Missed recycling or food waste - Please take it back in and re-present it on your next scheduled collection day, as we can't return for it during the national driver shortage
- Missed glass recycling - as above or you can take it to one of our recycling bank sites located throughout the District
- Missed textiles - Please contact Essex Textiles
- Missed refuse or garden waste - if you have enough room in your bin to keep it and re-present it on your next scheduled collection day that would really help. If not, please report it within 2 business days of being missed and leave it out and we will return as soon as we can.
Please note that if a missed service request is raised where a service issue has been reported by our crews or after the 2 business days reporting window, the request will be cancelled and no response will be sent.
We thank you for your cooperation and patience at this difficult time
Collections
- Garden waste collection service
- Help and guidance on the garden waste collection (subscription) service
- Help and guidance on other waste collections
- Help and guidance on household waste and recycling collections
- Kerbside textile collection service
- Request a larger wheeled bin
- Request an assisted waste collection
- Request a bulky waste collection
- Request a clinical waste collection