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Waste and recycling

Service Updates

Before you raise a missed service request please visit our Service Updates page for details of any known issues.

Reporting a missed waste collections


Waste collections take place from 7am - 5pm, please report any missed collections after 5pm:


Please note that if a missed collection is reported after 48 hours of your scheduled collection day, or when there is a service issue where our crews cannot collect as normal, the report will be cancelled with no response given.