Service issues and updates
Missed collection - Before raising a missed service request please check our waste updates page for any known issues.
Reporting missed waste collections
If your waste has not been collected, please check maldon.gov.uk/wasteupdates before reporting a missed collection to us.
Waste collections take place Tuesday - Friday from 7am - 5pm, please report any missed collections after 5pm:
- Refuse, recycling, food & garden waste - Please report a missed collection within two days (48 hours) of your scheduled collection day at maldon.suez.co.uk/maldon
- Plastic bags and wrapping recycling trial - If your property has been selected to take part in this trial please report a missed collection here
- Textiles - Report at essextextiles.co.uk/maldon
Please note that if a missed collection is reported after 48 hours of your scheduled collection day, or when there is a service issue where our crews cannot collect as normal, the report will be cancelled with no response given.