If your refuse and recycling collections are made by our small waste collection vehicle we are unable to offer a garden waste service.
Service update - 22 March 2022
Due to an increase in COVID-19 cases among our garden waste drivers and crews, we are experiencing delays with some garden waste collections. Please check back here or on our social media pages for more updates
Please visit our Frequently Asked Questions about the Garden Waste Collection Service disruption page which has been set up to help answer and questions you might have.
For all service updates check here before you report a missed collection.
Annual Renewal 2022/23
Annual renewal letters are due to be sent Mid-April 2022.
Due to service disruptions in the subscription year 2021/22 this year's annual subscription has been discounted to compensate residents.
The revised annual renewal fee is £42.20 per bin.
If you pay by direct debit this will be automatically renewed unless we hear otherwise and the payment will be taken from your bank account on or after the 5 May 2022.
If you pay by debit card please make your payment by 5 May 2022. Payment can be made online or via our automated payment telephone line 01621 212410. Please quote your unique reference number when making payment.
Further information can be found in your garden waste renewal letter.
We are now able to accept new applications from residents wishing to join the garden waste service.
The annual fee for a new subscriber is £50.00 for the year.
Please register your interest in joining the scheme by completing our online application form and we will write to you with further details on how to join the service.
Existing Customers requiring an additional bin
If you already subscribe to the scheme and would like an additional bin, please complete our online application form.
Please note that this is a request for an additional bin by adding a message to your request . Additional bins need to be purchased from the Council at a cost of £28.00 and will be subject to another annual subscription fee charged at the same rate for a new subscriber, currently £50.00 for the year.
Due to capacity issues we may not be able to accommodate all requests for additional bins. If this is the case, we will notify you.
About the service
From March to November you will receive weekly collections on your usual scheduled waste collection day. During December to February you will receive a fortnightly collection.
Your waste collection calendar confirms your garden waste collection dates.
For further information please refer to the terms and conditions.