Waste collections are carried out by our contractor Suez and collection days are Tuesday - Friday from 7am - 5pm. Please note that collection times may vary so please remember to present your waste by 7am on your collection day but no earlier than the evening before.
If your waste has not been collected, please check for service disruptions before reporting a missed collection.
- Refuse, recycling, food & garden waste - Report to Suez within 2 working days of your scheduled collection day.
- Plastic bags and wrapping recycling trial - If your property has been selected to take part in this trial please report a missed collection
- Textiles - Report to Essex Textiles
Please leave your waste at your collection point and a crew will return within 2 collection days after the missed service has been reported.
Please note that if a missed collection is reported after 2 working days of your scheduled collection day, or when there is a service issue where our crews cannot collect as normal, the report will be cancelled with no response given.