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Garden waste collection service

About the service

From March to November you will receive weekly collections on your usual scheduled waste collection day. During December to February you will receive a fortnightly collection.

Your waste collection calendar shows your garden waste collection dates.

See what can go in your green garden waste bin 

For further information please refer to the terms and conditions.

If your refuse and recycling collections are made by our small waste collection vehicle we are unable to offer a garden waste service.


Annual renewal 2024/25

Garden waste renewal letters were delivered at the end of February 2024.

The new subscription fee for the period 1 April 2024 - 31 March 2025 is £70.00 per bin. 

If you pay by direct debit your subscription will be renewed automatically and payment will be taken from your bank account on or just after Friday 5 April 2024 and a further payment will be taken on or just after Friday 3 May if you have opted to pay by two instalments.

If you pay by debit card please ensure that you renew your subscription by Friday 5 April 2024 to avoid any service disruption. You can pay online or via our automated payment line 01621 212410.  Please quote your unique garden waste reference number when making payment.  


New subscribers

If you would like to register your interest in joining the scheme please complete our online application form and we will contact you with further details on how to join the service .  If you have provided an email address we will send the letter via email.


Existing customers requiring an additional bin

If you already use the service and would like an additional bin, please complete a new garden waste service enquiry form and we will contact you with further details on how to set up an additional subscription.

Please note that this is a request for an additional bin by adding a message to your request.  Additional bins need to be purchased from the Council and will be subject to another annual subscription fee charged at the same rate as a new subscriber.


Replacement bins

New bins are guaranteed for 1 year after delivery and will be replaced free of charge if they are damaged within this time.  If your bin is lost or stolen or becomes damaged after the 1 year guarantee has expired you will need to purchase a new bin at a cost of £35.00 To order a new bin please complete our online form , select request a bin or recycling container and select replace a 240L green bin.  You may keep your old bin for storage purposes but if you would like us to remove the old bin when we deliver the new one please advise us of this by adding a message in the notes.  Payment for the new bin can be made online or via our automated telephone payment line 01621 212410.  Remember to quote your unique garden waste reference number when making payment and allow up to 10 working days for delivery.


Cancellation

To cancel your garden waste collection subscription, please complete our online form.

Please note that we will not remove your green garden waste bin should you cancel your subscription.


Alternative ways to recycle your garden waste