You are here:

Garden waste collection service

About the service

The garden waste subscription year runs from 1 April to 31 March.

From March to November you will receive weekly collections on your usual scheduled waste collection day. During December to February you will receive a fortnightly collection.

Your waste collection calendar shows your garden waste collection dates.

See what can go in your green garden waste bin 

For further information please refer to the terms and conditions.

If your refuse and recycling collections are made by our small waste collection vehicle we are unable to offer a garden waste service.


Annual renewal 2025/26

Renewal letters will be sent to existing subscribers mid-February.

The letter will provide details of the new charge for the 2025/26 subscription year that starts on 1.4.2025 and how to pay.


New subscribers

We are have temporarily suspended new subscribers to the new scheme whilst we administer the annual renewal process.

If you would like to register your interest in joining the scheme please complete our online application form and we will contact you in March 2025 with further details on how to join the service .  If you have provided an email address we will send the letter via email.

If your refuse and recycling collections are made by our small waste collection vehicle we are unable to offer a garden waste service.


Existing customers requiring an additional bin

If you already use the service and would like an additional bin, please complete a new garden waste service enquiry form and we will contact you with further details on how to set up an additional subscription.

Please note that this is a request for an additional bin by adding a message to your request.  Additional bins need to be purchased from the Council and will be subject to another annual subscription fee charged at the same rate as a new subscriber.


Replacement bins

New bins are guaranteed for 1 year after delivery and will be replaced free of charge if they are damaged within this time.  If your bin is lost or stolen or becomes damaged after the 1 year guarantee has expired you will need to purchase a new bin at a cost of £35.00 To order a new bin please complete our online form , select 'request a bin or recycling container' and select 'replace a 240L green bin'.  You may keep your old bin for storage purposes but if you would like us to remove the old bin when we deliver the new one, please advise us of this by adding a message in the notes.  Payment for the new bin can be made online or via our automated telephone payment line 01621 212410.  Remember to quote your unique garden waste reference number when making payment and allow up to 10 working days for delivery.


Cancellation

To cancel your garden waste collection subscription, please complete our online form.

Please note that we will not remove your green garden waste bin should you cancel your subscription.


Alternative ways to recycle your garden waste