Debt and financial advice
Council Tax payments
Maldon District Council urges any resident who is suffering financial hardship at this time and unable to pay their Council Tax to contact us. Residents who have no access to our online services can call us 01621 854477.
Council Tax will remain payable from April, and residents are advised not to cancel existing payment arrangements, including direct debit instructions, unless they have contacted the Council to make alternative arrangements, or to agree a temporary suspension of their payments whilst a claim for Council Tax Support is submitted.
The request for payment of any direct debit instalments that are due on 1 April has been sent to BACS and it is now too late for MDC to amend these. Residents are, again, asked to contact us where this is not going be paid by bank to agree alternative arrangement.
Like everyone else the Council itself is facing an impact on its finances meaning we cannot currently provide reductions or so-called holiday from the council tax. The Council wants to support all residents who are sufferring financial hardship at this time, and are unable to pay their Council Tax. Applications for Council tax Support can be registered with us online, and revised payment arrangements can be negotiated by completing the same form. It should be remembered that around 71p in every pound of Maldon residents’ bills goes to Essex County Council to support essential services including social care. The money collected through council tax also helps fund a number of organisations including the emergency services – the fire service and police. Only 11p in every pound comes to Maldon District Council.
If you are in debt and need financial advice we recommend that you act now and seek information and advice.
Help and advice is available to help manage debts, prevent rent and council tax arrears and reduce the worst case risk of your home being re-possessed.
Help from the Council
Benefits advice including discretionary payments for rent and council tax
Help from other agencies
An independent local charity working with and for senior citizens in Essex.
Tel: 01245 346106
Help on starting and running a business
YouTube: Business Support Helpline
Tel: 0300 456 3565
Customers should use this budget tool https://tools.businessdebtline.org/yourbudget/
Webchat available with a specialist adviser 9am - 8pm Monday to Friday.
Tel: 0800 197 6026.
An independent voluntary organisation offering confidential and free information, advice and advocacy services.
Tel: 01621 875 774 (Maldon branch)
Holdfast is your local Credit Union, run by the community for the community.
Tel: 01376 516994 (Mondays, Tuesdays & Fridays 9.30am-1.00pm)
Free, impartial advice
Tel: 0800 043 40 50
Monday to Friday 8am to 6pm
The on-line link to access all government services.
Free and impartial advice on ways to save money on fuel bills and on grant schemes for insulation and heating works
Tel: 020 7222 0101
This scheme can assist with general households costs and living expenses and is administered by Southend Borough Council. You can apply online or by calling on 0300 7900124 between 8:45am - 5:15pm.
Information for consumers on financial products, regulations and their rights
Tel: 0800 111 6768
If you meet three conditions, you could get a refund under the 'Healthcare Travel Costs Scheme' (HTCS) for the cost of travelling to hospital or other NHS premises for NHS-funded treatment or diagnostic test arranged by a doctor or dentist.
Tel: 0300 330 1343
Chat online via website with an advisor
Search for a job, training, career information, voluntary work and childcare provision anywhere in the UK
Free confidential and independent advice on how to deal with debt problems
Webchat available with specialist advisor 9am-8pm, Monday to Friday.
Tel: 0808 808 4000
Provides free advice and resources to help people deal with their business finances and business debts.
Webchat 9am-8pm, Monday to Friday
Tel: 0800 1976026
The housing and homelessness charity
Tel: 0800 085 1798
Visit the website to chat online with a debt advisor.
Online debt advice tool and budget forms available through the website
Tel: 08001381111 (Monday to Friday 9-5 and Saturdays 8-4)
If existing client, you can email this address email@example.com
All other numbers are on website for different services
The Warm Front Scheme installs heating and insulation measures in your home.