Common Queries for Food Safety What do I need to know when starting a food business? What happens during a food visit? How can I raise a food complaint? What is food poisoning what should I do about it? What is the food safety management systems and safer food, better business? What food hygiene training is required? What is shellfish monitoring? What is the food hygiene rating scheme? How can I improve my food hygiene rating? What rights do I have against the hygiene rating my business has been given?