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Waste and recycling

Service issues and updates

Missed collection - Before raising a missed service request please check our waste updates page for any known issues.

Reporting missed waste collections

If your waste has not been collected, please check before reporting a missed collection to us.

Waste collections take place Tuesday - Friday from 7am - 5pm, please report any missed collections after 5pm:

Please note that if a missed collection is reported after 48 hours of your scheduled collection day, or when there is a service issue where our crews cannot collect as normal, the report will be cancelled with no response given.